About Property Insurance Claim Solution
The Property Insurance Claim Solution (PICS) by Genus Technologies modernizes the claims process by integrating Amazon Business directly into your claim portal. Designed to address the challenges of quick product replacement after a loss, PICS streamlines the experience for both policyholders and insurers.
With a secure cloud-based service, PICS automates the selection and delivery of replacement products, ensuring policyholders receive items efficiently and with minimal staff involvement. By leveraging Amazon’s extensive network and logistical prowess, PICS enhances policyholder satisfaction while providing insurers with greater control and visibility over claim costs.
The Amazon Business Connection
Amazon Business is transforming procurement. By applying a broad set of tools to everything available on Amazon.com, Amazon Business brings never-before-available convenience, visibility, and control to the selection and delivery of almost any product.
Common Challenges in Claim Processing
Challenges you and your policyholders face after a loss include:
> A need to receive replacement items quickly and efficiently after a catastrophic property event.
> User-unfriendly and non-intuitive portal technology experiences.
> Poor visibility and reporting for claims payouts.
The Solution
Now you have the power and control of Amazon Business when satisfying property claims. Property Insurance Claims Solution (PICS) from Genus Technologies allows you to plug Amazon Business into your claim portal.
With PICS, policyholders directly order approved replacement products completely avoiding the need to calculate claim value and send a check.
As a secure cloud-based web service, PICS easily integrates into your claim process. The flow goes like this:
> A policyholder suffering a loss starts a claim and enters the details.
> Your claim portal confirms the policyholder’s coverage.
> When the coverage shows claim satisfaction is a simple product replacement, your claim portal invokes PICS and shares details like the policyholder's home address, your claim number, and the type of product involved in the loss.
> PICS searches Amazon Business for replacement products, using easy-to-configure AI prompt statements you control.
> The policyholder selects a replacement from a brief list of options and requests shipping to their home or another address.
> Amazon’s order number returns to your portal.
> Amazon’s world-leading logistics systems and Prime shipping deliver replacement products.
> Your portal automatically closes the claim.
Any reporting related to the claim includes your claim number. Amazon Business’s invoice management tools give your finance staff instant and complete visibility into claim costs.
With PICS, Amazon Business’s global power, reach, and administrative excellence plug directly into your claims process. It enables more straight-through processing and minimizes claim staff involvement. Policyholder satisfaction will reach levels never before possible.
Key Features
> Cloud-based REST web service
> Easy to configure AI-driven replacement product selection
> Amazon order number tracking
> Claim number tracking
Benefits
> Eliminates sending checks for product replacement claims
> Adds the power of Amazon Business to your claim process
> Increases straight-through claim satisfaction rates
> Enables more control over claim costs
> Brings advanced reporting and management to your claims process
For more information, reach out to sales@genustechnologies.com.
.svg "Genus Technologies Logo")
